Frequently Asked Questions

Current tenancies may be quickly added. When tenants pay on time, the landlord is not required to take any action. If a payment is missed, a landlord simply logs in and records the amount owing.

For the time being, Renting Edge only provides services to customers who live across Canada.

It’s as simple as clicking our get sign up button and we will have all the steps required to make the process simple and easy for our tenants and landlords.

Renting Edge works directly with landlords or property managers each month to collect payment data for reporting purposes.

The credit bureaus prefer to receive each tenant’s Social Insurance Number (SIN) because this identifier makes it easier for them to match rent payment data to the tenant’s underlying credit record. If a landlord cannot provide Renting Edge with a tenant’s SIN, then they must provide the tenant’s date of birth, first name, middle name, last name, phone number, and accurate address.

No. This is a common misunderstanding. In the past, only late rent payments, usually from eviction or a lease skip-out, have been reported on credit reports sporadically. Today, less than 1% of credit profiles include any rental data.

A renter cannot self-report his or her rent payment history. A neutral, third party verification service is required to submit rent payments to the credit bureaus.

• if you are renting from a friend that is also renting and the landlord or manager does not know you are living there.
• if you have a private mortgage and your name is on the deed
• if you pay rent for a business property.